Returns & Exchanges
Our policy lasts 14 days. If 14 days has passed since your purchase, unfortunately, we can’t offer you a refund or exchange, any return within 14 days is subjected to management approval. Please note that there will be a 10% handling fee charged for all returned items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable and approved by management)
If an item is not in its original condition, damaged or missing parts for reasons not due to our error.
If an item has been used and there is no manufacturing defect.
If an item is returned after 14 days of purchase.
3. Clearance (scratch & dent) items (if applicable)
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.
4. Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: firstname.lastname@example.org and send your item to: Unit 50 Northlands Deco Park Northriding ZA 2169.
To return your product, please courier your product to: Unit 50 Northlands Deco Park, Northriding, Gauteng.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.